Shipping policy
SHIPPING POLICY
Last updated: July 2026
Order Processing
Every VELORO product is made especially for you after your order is placed.
Production time:
2–4 business days
Shipping Times
United States:
2–5 business days
Canada:
10–30 business days
International:
10–30 business days
Delivery times are estimates and may vary during holidays or peak seasons.
Shipping Costs
Shipping costs are calculated during checkout.
Occasionally we may offer free shipping promotions.
Tracking
Once your order ships, you will receive an email containing your tracking number.
Lost Packages
If your package appears lost in transit, please contact us at:
We will work with the shipping carrier to resolve the issue.
Incorrect Address
Customers are responsible for providing the correct shipping address.
Orders already in production or shipped cannot be modified.